Consumer User | Industrial User

Managing Your Account

Managing Your ICEid Account

The most common query we get is "How do I add additional tags?", followed by "Can I edit my medical information?". Well both of these (and more) are very easy to do. But to do any of that, you have to start by logging into your account.

You'll find the SIGN IN link in the upper right corner of the screen. Just click on the link and enter your email address and the password you entered when you registered your account. If you have forgotten your password, just click on the 'Forgot Password' link and we'll email you a link to reset your password.

ICEid sign-in screenshot

Once you have logged in, you will see the ACCOUNT menu right next to the SIGN OUT link. When you put your mouse over the ACCOUNT link, you'll see four options: Profile, Contacts, Medical Information and Tag Information.

ICEid account menu screenshot

Modifying Your Emergency Contacts

To add or modify your emergency contacts, choose the CONTACTS option from the ACCOUNT menu. You will be given options to Edit, Delete by each existing contact. You will also see an ADD CONTACT button if you have less than three contacts existing.

You can include up to two contact numbers for each contact.

ICEid edit contact screenshot

Modifying your Medical Information

To modify your medical information, select MEDICAL INFORMATION from the ACCOUNT menu. Just click the edit button to modify the information. If you don't currently have any medical information saved, you will see an 'Add Medical' button instead.

ICEid edit medical information screenshot

Adding a Tag and Editing Existing Tags

From the TAG INFORMATION option on the ACCOUNT menu you can change the status of your existing tags or add new ones.

Just click on the ADD TAG button and fill in the form to add a new tag to your account.

You can change the status of an existing tag by clicking in the 'Status' drop-down box and selecting the status you wish the tag to have. Please note: Purchased-Inactive and Disabled are statuses controlled by the ICEid system and cannot be set or modified by users.